Refund Policy

Seventh Reign Lux

Return Policy

At Seventh Reign Lux Co., we are dedicated to providing high-quality products and exceptional customer service. While we strive to ensure every purchase meets your expectations, we understand that issues can sometimes arise. Please review our return policy below.

Cancellations, Returns, Exchanges & Refunds

Due to the nature of our Luxurious Whipped Body Butter, we are unable to accept returns or exchanges once an order has been processed. This is to maintain the highest standards of hygiene and product integrity.

If you need to make changes to your order, such as correcting your mailing address or email, please contact us at support@seventhreignlux.com as soon as possible. We can only modify your order if it has not yet shipped. Once your order is processed for shipment, we can no longer make changes or cancellations.

We are unable to offer refunds once an order has been placed. We encourage customers to review their orders carefully before confirming purchase.

Damaged, Defective, or Missing Products

If your order arrives damaged, defective, or missing items, we’re here to help! Please email us at [Insert Contact Email] within 5 business days of receiving your order.

In your email, please include:

  • Your order number

  • A photo of the damaged or defective item in its original packaging

  • A photo of the shipping box if it arrived damaged

For missing products, please provide a clear image of the items you did receive.

We will gladly review your claim and provide a replacement if your items meet the criteria outlined above.

Our Commitment to You

We value your support and are committed to ensuring you have a luxurious and enjoyable experience with Seventh Reign Lux Co. If you have any questions or concerns, please don’t hesitate to reach out.

Contact us: info@seventhreignlux.com